Shipping & Returns

Shipping & Returns Information For Treasured Creativity

Shipping

All orders are processed within 1-3 working days and have the option of being sent as Free Delivery with 2nd Class Shipping, or for a small fee there is the option of 1st Class Shipping and 1st Class Recorded Delivery, all via Royal Mail. You will find all of the shipping options at the checkout.

International

All of my products can be shipped internationally, and orders will be sent as Tracked International Shipping via Royal Mail. If you are ordering from Europe, Royal Mail estimates 3-5 working days for the arrival of your order, and 5-7 working days for everywhere else. Please note that items can be held up in customs and cause a slight delay in your order's arrival, therefore there is a 25 day wait before I can start the process of investigation for delayed items.

Returns

I accept returns and exchanges, please contact me within 3 days of delivery and send items back within 7 days of delivery. Cancellations of orders may be accepted if your item has not already been shipped.

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.